Terms and Conditions

1. Introduction

Welcome to Chef Lorenzo’s online ordering platform. By using our website and placing orders, you agree to the following terms and conditions.

2. Online Ordering

When placing an order through our website, you confirm that all the details you provide are true and accurate. It’s your responsibility to update any changes in your details.

3. Prices and Payment

All prices listed on the website are as stated. Prices may change and offers may be withdrawn at any time. Although we try to ensure all prices are accurate, errors may occur. If we discover an error, we will rectify this by informing you of the correct price and giving you the option to continue with the order or cancel it.

4. Delivery

Delivery times are estimates and while we strive to meet them, there may be circumstances where delivery is delayed. If we anticipate a delay, we will do our best to contact you.

5. Cancellation

You have the right to cancel an order, up until the point that the order has been dispatched for delivery.

6. Allergies

Please note that our food may contain allergens. If you have a food allergy, please notify us when ordering.

7. Data Protection

We are committed to protecting your privacy and will only use the information that we collect about you lawfully.

8. Limitation of Liability

To the maximum extent permitted by law, we disclaim all warranties, whether express or implied by statute, custom or usage relating to the information contained in this website and we shall not be liable for any losses or damages whatsoever, whether in contract, tort (including negligence), or otherwise arising from this website, or from any interruption or delay in accessing this website.

This agreement is governed by the laws of [Your Location]. If any part of these terms and conditions is found to be unenforceable as a matter of law, all other parts of these terms and conditions shall not be affected.

9. Changes to Terms and Conditions

We reserve the right to change these terms and conditions at any time. Any changes will take effect on the date they are posted onto the site.